Full name: Tran Quoc Viet
Role: Contact Center consultant, Technical manager, Project Manager
Key words: #avaya, #contact_center, #consultant, #pm, #team_leader, #solution_designer, #sacombank, #vietcombank, #vib, #abb, #guitar, #bicyclist, #trekking…
My name is Viet (known as Kevin). I am a project manager, contact center consultant, and technical leader currently living in Vietnam.
My interests range from technology to writing. I am also interested in reading, sports, and education.
I/ Project Technical Leader & Consultant:
1. Sacombank 5 sites Avaya IPPBX (New & Integration)
2. Sacombank Telesales System (New & Integration)
3. VIB Avaya Contact Center System (Upgrade & Integrate to Oracle CX)
4. Vietcombank Contact Center Expansion (Upgrade & Integration)
5. Sacombank Recording System Expansion (New & Integration)
II/ Project Manager:
1. Vietcombank Outbound, Callback, Survey Contact Center (New & Integration)
2. AnBinhBank Contact Center (New & Integration)
If you’d like to get in touch, feel free to say hello through any of the social links.
Tran Quoc Viet (Kevin)